Frequently Asked Question

Q : What are the benefits of Kanti Sweet mobile app and website ?

A : This mobile app and website allows you to order online at Kanti Sweet.

Q : What happens if there are issues with my phone and app gets deleted?Will I lose all my data?

A: Your data is completely safe. You can simply download the app again from app store. Login with your credentials and your data will reappear again.

Q: What if I do not receive activation e-mail for signup?

A: Please check if the activation email might have gone to “Junk/Spam” of your inbox

⁃If you didn’t receive the activation link then please drop a mail to support@urbanpiper.com and we will send you an activation link right away!!!

Q: How can I edit my name in the account?

A: For Mobile app Users – Go to ‘Settings’ and you can edit your First and Last name & For Website users- Go to ‘Profile’ by clicking on your name and you can edit your First and Last name .

Q : In case I have any more doubts, complaints, or suggestions, how can I reach out to resolve the issue?

A: You can fill the form in ‘Feedback’